Terms & Conditions

effective date: 12/06/2024 – current

1. Introduction

Welcome to Q-Feeds (Chamber of Commerce Utrecht number: 94910774). These Terms and Conditions (“Terms”) govern your use of our website and services, including our Threat Intelligence feeds. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Definitions

• “Company,” “we,” “us,” and “our” refer to Q-Feeds.
• “User,” “you,” and “your” refer to the individual or entity using our website and services.
• “Services” refer to any services provided by Q-Feeds, including Threat Intelligence feeds, through our website or otherwise.

3. Use of Our Services

a. Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

b. Account Registration: To access certain features of our services, including Threat Intelligence feeds, you may be required to register for an account. You agree to provide accurate and complete information during registration and to keep your account information updated.

c. User Responsibilities: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

a. Using our services for any illegal purpose or to violate any laws;

b. Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity;

c. Interfering with or disrupting our services or servers or networks connected to our services;

d. Using any automated means, including robots, spiders, or scrapers, to access our services;

e. Attempting to gain unauthorized access to any portion of our services or any other accounts, computer systems, or networks connected to our services.

5. Intellectual Property

a. Ownership: All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, software, and Threat Intelligence feeds, are the exclusive property of Q-Feeds and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

b. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal or internal business use.

c. Restrictions: You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as expressly permitted by these Terms. You are not allowed to resell our services or products unless defined in an agreement.

6. User-Generated Content

a. Responsibility: Users are solely responsible for any content they post, upload, or otherwise make available through our services.

b. License to Use: By posting content, such as Indicators of Compromise (IOCs) or False Positives, you grant us a non-exclusive, royalty-free, worldwide, transferable, sublicensable license to use, reproduce, modify, distribute, display, and perform such content in connection with our services, unless otherwise specified by you.

c. Prohibited Content: Users must not post content that is illegal, offensive, or violates any third-party rights.

7. Threat Intelligence Feeds

a. Use of Feeds: The Threat Intelligence feeds provided by Q-Feeds are for your internal use only. You may not distribute, sublicense, or resell the Threat Intelligence feeds without our prior written consent. Use of our services, including data feeds, is based on a fair use policy, assuming an average use by Q-Feeds users.

b. Disclaimer: While we strive to provide accurate and timely threat intelligence, we do not guarantee the completeness, accuracy, or reliability of the Threat Intelligence feeds. You acknowledge that the Threat Intelligence feeds are provided “as is” and that you use them at your own risk. We cannot be held responsible for uptime or completeness of our data feeds.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding your personal data.

9. Payment Terms

a. Pricing: All prices for our services, including Threat Intelligence feeds, are subject to change without notice. The prices for services will be as stated on our website at the time you place an order.

b. Payment: You agree to pay all fees associated with the services you purchase. Payments must be made by credit card or other payment methods specified on our website.

c. Taxes: You are responsible for all applicable taxes, and we will charge taxes when required to do so.

d. Refund Policy: We do not provide refunds since we focus on the B2B market.

10. Modification of Services

We reserve the right to modify or discontinue our services, in whole or in part, at any time, with or without notice to you. We are not responsible for changes on third-party platforms that may affect our integrations.

11. Termination

a. Termination by You: You may terminate your account at any time by contacting us at [email protected].

b. Termination by Us: We may terminate or suspend your account and access to our services immediately, without prior notice or liability, if you breach any of these Terms.

c. Effect of Termination: Upon termination of your account, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Third-Party Services

Our services may integrate with third-party services. We are not responsible for the content, accuracy, or practices of third-party services. You use such services at your own risk and should review their terms and policies. We cannot be held responsible for any changes on the third-party platforms that may affect our integrations.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, or other force majeure events.

14. Disclaimers and Limitation of Liability

a. Disclaimer: Our services, including Threat Intelligence feeds, are provided on an “as is” and “as available” basis. We disclaim all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

b. Limitation of Liability: In no event shall Q-Feeds be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

15. Indemnification

You agree to indemnify, defend, and hold harmless Q-Feeds and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our services, or your violation of these Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the Netherlands.

17. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through negotiation, and if necessary, through mediation or arbitration, before resorting to litigation.

18. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes to these Terms through our website or by other means. Your continued use of our services after such notice constitutes your acceptance of the new Terms.

19. Support and Maintenance

Support and maintenance are provided on a best-effort basis unless specified otherwise in a customer-specific contract.

20. Contact Us

If you have any questions about these Terms, please contact us.