Privacy Policy

effective date: 12/06/2024 – current

1. Introduction

Welcome to Q-Feeds. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Contact Information

For any privacy-related inquiries, you can contact our privacy officer at:
Email: [email protected]

3. Information We Collect

We collect the following types of personal data:

• Name
• Company Name
• Email Address
• Phone Numbers
• Payment Information
• Addresses
• Tax Registration Numbers

When you choose to do business with us, we may also collect additional information, such as:

• IP Addresses
• Client Information related to security solutions
• Geographical Information

4. How We Collect Data

We collect data directly from you when you fill in forms on our website, register for our services, or provide information during business transactions. We may also use cookies and other tracking technologies to collect information about your interactions with our website.

5. Purpose of Data Collection

We collect and process your data for the following purposes:

• To provide and manage our services
• To support our customers
• To deliver our threat intelligence services
• To comply with legal obligations

We ensure that we collect only the minimum necessary data for these purposes.

6. Data Sharing and Disclosure

We do not share your personal information with any third parties, except as required by law. If you request us to delete any information that we are not legally required to retain, we will comply with your request.

7. Data Security

We implement a variety of security measures to protect your data, including:

• Firewalls: We use advanced firewall systems to block unauthorized access to our network.
• Intrusion Prevention and Detection Systems (IPS/IDS): These systems monitor and analyze network traffic to detect and prevent potential security breaches.
• Multi-Factor Authentication (MFA): MFA adds an extra layer of security by requiring multiple forms of verification before granting access to sensitive data.
• Encryption: We use strong encryption methods to protect data both in transit and at rest.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential threats.

8. Data Retention

We retain your data for a period of 4 years, unless a longer retention period is required by law.

9. User Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of your data.
• Correction: You can request to correct any inaccurate data.
• Deletion: You can request to delete data that we are not legally required to retain.
• Restriction: You can request to restrict processing of your data under certain conditions.

To exercise any of these rights, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent
• The necessity to perform a contract
• Compliance with legal obligations

12. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. We use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content and ads

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

15. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for processing. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legal mechanisms.

16. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices. You can contact our DPO at [email protected] for any questions or concerns regarding your personal data.

17. Your Consent

By using our website and services, you consent to our collection, use, and sharing of your personal data as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

18. Complaints

If you believe that we have violated your privacy rights, you have the right to lodge a complaint with the relevant supervisory authority in your country. In the Netherlands, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

19. Updates to Your Information

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

20. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that significantly affects you. If this changes, we will update this policy and inform you of your rights regarding such activities.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact Robert Sprenkels at 0031 6 23 23 05 40 or [email protected].