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Critical security update for Cisco Unified CM and Webex: Zero-day CVE-2026-20045 patched

Jan 28, 2026 | Threat Intelligence Research

Cisco Security Flaw Enables Remote Command Execution in Unified Communications Products

Cisco has released critical updates addressing CVE-2026-20045, a vulnerability in multiple Unified Communications Manager (CM) products and Webex Calling Dedicated Instance. This flaw, currently being exploited in real-world attacks, poses significant risks due to its potential for unauthorized remote command execution.

CVE-2026-20045 has a CVSS score of 8.2 and allows unauthenticated attackers to execute arbitrary commands by exploiting improper validation in HTTP requests sent to the device’s web-based management interface. By crafting specific requests, attackers can gain initial user-level access to the system’s operating environment, which can then be escalated to root privileges. This multi-step process involves identifying reachable targets, accessing the management interface, delivering crafted requests, and executing commands.

Once attackers execute commands, they can install lightweight payloads, such as web shells, for ongoing access and perform various malicious activities—including data extraction and network lateral movement. The vulnerability affects several Cisco products: Unified CM, Unified CM Session Management Edition (SME), Unified CM IM & Presence Service (IM&P), Unity Connection, and Webex Calling Dedicated Instance. Cisco encourages users to apply the appropriate patches or update to newer software versions immediately.

This vulnerability is critical as it not only risks the integrity of affected organizations but also enables sophisticated attack schemes, allowing adversaries to infiltrate and traverse internal networks. With the potential for widespread exploitation, defenders must prioritize patch management and system updates to mitigate exposure.

Proactive security measures like deploying threat intelligence, SIEM solutions, and monitoring tools can enhance defense against these vulnerabilities. Strong patch management, as emphasized, ensures systems are regularly updated to close security gaps.

Indicators of Compromise (IOCs) Overview:
Specific IOCs were not provided in the source material. However, organizations are encouraged to monitor for exploitation behaviors associated with CVE-2026-20045 in affected Cisco products.

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